Terms & Conditions

Before booking a transfer from the airport with Grand Tours Transfers, we strongly suggest you carefully to read our Terms and Conditions, Processing of Personal Data and the booking help section which may be of help to you, during your transfer.

The following travel conditions will apply to all clients booking with Rhodes Grand Tours transfers.

Private Transfer

The client purchases a transfer service exclusively for himself and/or the group of which he forms a part. The vehicle utilised is at the disposition of the client for the transfer service as booked. The driver will take clients from the departure point to the arrival point requested by the client.

Door to door shuttle transfer

The client purchases one or more seats in a specific type of vehicle, and as such, the service may be shared with other passengers. The client understands that during the trip the shuttle may effect brief detours or stops in order to pick up or drop off other clients. Pick-up times in these cases may be shifted ahead of scheduled time or delayed for up to an hour from the time as shown on the booking. The client accepts these possible modifications in scheduled pickup times.


There is no smoking in vehicles utilised by Grand Tours service suppliers. All Grand Tours Transfer service suppliers have the right to refuse transport to anyone under the influence of alcohol or drugs and/or whose behavior places the driver, vehicle or other passengers in danger. Alcoholic beverages or drugs may not be brought into Grand Tours vehicles with the intention of consuming them on board.


All vehicles utilised by Grand Tours Transfer service suppliers are insured for civil liability towards third parties in accordance with existing laws in the country where service is effected.


All transfers effected by Grand Tours Transfer, with the exception of shuttle bus service at fixed times, are door to door transfers. Nonetheless, there are destinations where it is not possible to arrive with said means of transport utilised by Grand Tours, such as certain hotels in the centre of Rhodes. In these cases, it is the Client’s responsibility to contact Grand Tours offices in order to verify departure times and pickup locations so that they are confirmed by the Client. Cases in which the Client does not contact Grand Tours Transfer offices and misses his transfer are not eligible for refunds.