EPayment for service requested is to be made at the time of booking. The reservation made by the client is to be considered as a “booking request”, which will be emailed to Grand Tours Transfer along with a copy to the client, which will allow the service to be charged to the client’s credit card for the amount of the transfer requested. If Grand Tours is able to effect the requested service, the client will receive an email confirming the booking (Transport Voucher) and the cost of the service will be charged to the credit card given by the client at the moment the transfer was requested. The email sent by Grand Tours is to be considered proof of receipt by client.
If for any reason Grand Tours Transfer is unable to provide the service requested, the client will receive an email from Grand Tours Transfer cancelling the “Booking Request”. In this case, the client’s credit card will not be charged.The booking confirmation (Transport Voucher) is, for all effects, the client’s ticket. The voucher must be printed and presented to the Grand Tours driver, before the transfer is to be effected. The “booking request” has no validity as a travel document.
It is the client’s responsibility to check all information printed on the Transport Voucher, in order to confirm that the booking corresponds the information given at the time of booking. Any errors must be communicated via email to firstname.lastname@example.org before the transfer is to be effected.